App
CasinoFans’ app and site were officially listed as closed on November 8, 2023. That status affects access to account features, promotions, and any in-app services players once relied on. If you used the CasinoFans app, this update will likely change how you access balances, pending withdrawals, or promotional credits tied to your account.
Read our CasinoFans review for the archived details and context.
What used to be on offer — a quick snapshot
Historically, CasinoFans advertised a generous welcome package and a variety of bonuses, but none of those promotions are active now. Notable past offerings included a welcome match of 100% up to $500 or 1 BTC. There was also a Free Chip no-deposit bonus (a $5 free chip) with a x35 wagering requirement, valid for 30 days and capped at €100 cashout. That no-deposit offer was automatically applied on account creation and carried specific country exclusions, including the United States, United Kingdom, France, and several others. These items are listed here only as historical reference; they are not redeemable today.
The games the app showcased — Betsoft headliners
CasinoFans relied on Betsoft titles across its catalog, and players frequently praised a handful of standouts for their mechanics and bonus features.
- Sushi Bar Slots (Betsoft) delivered a 5-reel, 3D experience with 25 paylines, free spins of up to 20 rounds, and food-themed symbols such as Soy Sauce and Teapot. Read our Sushi Bar Slots review .
- Bamboo Rush Slots offered 40 paylines and an East/China theme with features like a Free Spins feature and a Double Up game. Scatter wins and iconic symbols such as Golden Panda and Pagoda helped distinguish its bonus play. Read our Bamboo Rush Slots review .
- Book of Darkness Slots brought a darker fantasy angle with 10 paylines, a Clash for Power feature, and shadow-themed bonus rounds driven by scatter Book of Darkness symbols. Read our Book of Darkness Slots review .
These titles remain popular across the market; if you enjoyed them on CasinoFans, you can look for the same Betsoft releases on other licensed sites.
- Review email and account notificationsReview your email and account notifications for closure instructions.
- Check recent bank or crypto transactionsCheck recent bank or crypto transactions to confirm any pending movements.
- Contact card issuer or crypto wallet providerContact your card issuer or crypto wallet provider if funds appear missing or stuck.
- Keep records of screenshots, transaction IDs, and correspondenceKeep records of screenshots, transaction IDs, and correspondence — those will speed any dispute or recovery effort.
- Attempt to log in and document account screensAttempt to log in and document account screens (balances, pending withdrawals).
- Search inbox for messages about account closureSearch your inbox (and spam) for messages about account closure, withdrawal deadlines, or support contacts.
- Contact payment provider if withdrawals aren’t availableIf withdrawals aren’t available, contact your payment provider and file a dispute or inquiry with transaction evidence.
- Preserve usernames, emails, and KYC documentationPreserve usernames, emails, and any KYC documentation you submitted.
- Beware of phishingBeware of phishing: scammers often target players after a closure announcement. Only use verified contact addresses and never share passwords.
Where to look next
If you’re after Betsoft titles and similar gameplay, prioritize operators with visible licensing, transparent terms, and active support channels. Read provider and game reviews before depositing, and compare bonus terms carefully (wagering, max cashout, game eligibility). Our archived CasinoFans review can help you reconnect with titles you liked and find comparable alternatives.
CasinoFans’ app closure changes the landscape for former users. Acting fast to secure funds, preserving documentation, and verifying alternative operators will put you in control while the situation remains unresolved.